TheWorxHub Release Archive
Below is a list of archived enhancements and bug fixes deployed to TheWorxHub.
2024 Release Notes
Fixes & Improvements
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Fixed the issue where some users were seeing a blank screen when they attempted to assign a work order(s) to themselves. This issue is resolved.
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Fixed an issue with the logs in a resident profile to ensure that all resident moves are properly displayed.
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Fixed the issue due to which the user was redirected to the Users tab when they attempted to edit the contractor’s information in WorxIQ. After implementing the fix, when the user clicks the pencil icon, the contractor’s profile is displayed.
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Fixed the issue that was encountered logging time for a worker. On the Log New Time page, when the Type was selected as Travel, it was automatically getting updated to Work. This stands corrected.
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Fixed the issue by optimizing the Asset Listing report and Asset Work History report so that they are always loaded even when they contain a lot of data.
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Fixed the issue due to which users were receiving the message “Oops! That link has already been used” when they clicked the password reset link received over email. A working link is now sent over email.
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Updated the work order logs on Mobile to ensure staff pay rates are not visible if a user does not have the permission to view pay rates.
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Fixed the issue with security checkpoints not getting loaded for some users. This was because checkpoints on some locations were deleted, and duplicate locations were created.
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Fixed the issue with the Accept & Assign Me button not working when accepting requests that were created from a template. This is now resolved.
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Fixed an issue on the mobile site with the appointment time field due to daylight savings time. The incomplete work orders panel was not loading for some users.
Fixes & Improvements
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Corrected an issue where Safari was adding a leading 0 to UPC barcodes when scanning on Mobile.
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Fixed an issue with the Meters panel not properly displaying the number of required readings.
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Corrected a UI issue only in the Biomed application where some Scheduled Work Orders were showing as location-based instead of asset-based.
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Resolved an issue where residents were inadvertently automatically being added to receive trip email notifications for Transportation.
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We optimized some areas on the dashboard to enhance performance within the application.
Fixes & Improvements
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Fixed an issue some clients were experiencing with scheduled work orders still generating as a meter-based recurrence even after switching to a time-based recurrence.
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Corrected an issue where the “Can View Open Incidents” Security module permission was not being properly obeyed.
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Fixed an issue where Labor Cost information was still being shown in the Work Order Log even when the “Can View Pay Rates” permission was unchecked.
Performance improvements
We optimized some areas within our Space Management module, YouBIM integration, and Bulletins feature to enhance performance within the application.
Fixes & Improvements
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Corrected an error related to appointment time when trying to edit a pick-up trip in Transportation.
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Fixed an issue some users were experiencing with resident profile logs not loading.
Email IP address change
Brightly Software performed an IP address update for TheWorxHub email service. This update was essential to ensure the continued seamless operation of TheWorxHub.
If your organization is allowing emails based on IP addresses, please update your configurations and ADD the new IP addresses mentioned below.
New IP addresses:
54.240.126.105
54.240.126.104
If your organization is allowing emails based on domains, no action is needed.
If you have any questions or require further clarification about this release, please reach out to our support team at support@brightlysoftware.com.
Fixes & Improvements
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We have retired our standard templates available related to Covid Recovery & Covid Infection Control. If you previously used these templates with our Survey/Inspection module, your historical data will still be preserved.
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Fixed a discrepancy where the PM Monthly Forecast report was not matching the Scheduled Work Order configuration when months were skipped in the frequency setup.
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Fixed an error that was appearing when running the Work Order Invoice report.
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Corrected an issue with the “Complete” button on Mobile for Surveys & Inspections.
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Over the next several weeks, we will be making some minor formatting updates to The Joint Commission compliance standards currently available to Healthcare clients. There will be no impact on your current work orders. You should only notice an improvement in the way the code information is displayed on the work order in the user interface.
*New Compliance Dashboard flyout actions
On the Compliance Dashboard > List View, when clicking on a work order, we’ve added some actions to the Work Order form flyout!
In addition to being able to update the status of a work order directly from the Compliance Dashboard, you will now also have the ability to upload and manage work order attachments without having to navigate away.
The new Add Attachment action is available on the Work Order form flyout for you to start uploading:
Fixes & Improvements
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Fixed a character length issue with our PointClickCare billing export format.
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Fixed an issue impacting the Location field when changing the status of a work order on the mobile site.
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Added additional logging to ensure logs are being entered and are visible to users when costs are deleted from work orders.
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Corrected an issue where the Log panel was not loading when viewing the resident profile.
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Some users were experiencing a loading issue with the Just My Work/Just My Teams panel. This has been resolved.
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Corrected an issue in Biomed where scheduled work orders were generating for retired assets. This will no longer happen.